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Please note The Lupulin Exchange does not currently offer support by phone; we do not monitor or respond to messages left at 405.534.4677. All support is handled via this Help Desk, which enables us to stay better organized, solve problems with multiple people, and operate more efficiently. We would need to raise our incredibly low fees to offer support by phone. If this is something that you want and are willing to pay more for, please post a message to the LEx Community to let us know. Otherwise, thank you for using this Help Desk - we've put a lot of time and energy into it with the goal of delivering the best possible experience to our community of brewers, growers, and hop merchants. Almost any question you might have can be answered by using the search bar above. Cheers!