On the evening of Sunday, December 11, 2022, we became aware of a system email stuck in an infinite loop, affecting all merchant & grower accounts.


UPDATES:

12/11/22 7:16p ET - Incident reported

12/11/22 8:00p ET - We are working to identify the cause and resolve the issue. We sincerely apologize for this error and for flooding your inbox! Thank you for your patience!

12/11/22 8:42p ET - We have located the cause and are deploying a hotfix to resolve the issue.

12/11/22 9:00p ET - Incident resolved