Past Incidents
We just received word from our payment processor that payments are failing: We'll post an update here once we have more information. Wepay...
Tue, 24 Jan, 2023 at 10:52 AM
On the evening of Sunday, December 11, 2022, we became aware of a system email stuck in an infinite loop, affecting all merchant & grower accounts. ...
Mon, 12 Dec, 2022 at 9:57 AM
WePay has identified a technical issue causing settlement delays for some accounts. Their engineers are actively working to fix the problem.
Mon, 12 Dec, 2022 at 9:32 AM
A temporary email outage occurred on 8/14/2017 and will be resolved by end of 8/15/2017. Any emails sent during this time will be delivered, but may be ...
Mon, 12 Dec, 2022 at 8:42 AM
AWS, which hosts the LEx Help Desk has been experiencing widespread outages today. Looks like it should be back up fairly soon: status.aws.amazon.com
Mon, 12 Dec, 2022 at 8:42 AM
Some on-screen alerts (ie submit PO, enter shipping) failed between 4/4/16 and 4/7/16. Any orders processed during those dates were affected. There was no i...
Mon, 12 Dec, 2022 at 8:43 AM
An email outage occurred from late Sunday Nov 22nd thru the morning of Monday Nov 23rd. Critical system messages (submit PO, enter tracking, etc.) have buil...
Mon, 12 Dec, 2022 at 8:43 AM
Numerous orders have been canceled erroneously due to "failed" payments on WePay that should not have failed. For more information & next step...
Thu, 14 Jan, 2021 at 1:50 PM
2/2/2022 1:14pm ET: LupilnExchange.com is currently down due to a botched code deployment. Our dev team is working to correct this issue. We apologize for t...
Mon, 12 Dec, 2022 at 8:44 AM