Does LEx retain my credit card information after purchase?
No. We do not keep any card information on file. In fact, our servers never even see your credit card or bank account number, so we couldn't store your ...
Tue, 24 Jan, 2017 at 4:06 PM
Why is this repayment request a slightly different amount than the original payment?
In a word, rounding. Your initial payment was calculated by adding our 5% fee on a per-pound basis. Repayment requests are calculated by adding the 5% fee t...
Tue, 8 Oct, 2019 at 4:38 PM
Why was my full refund for a different amount than what I originally paid? (International orders only)
Refunds for international orders are subject to current exchange rate fluctuations. In other words, because currency conversion rates fluctuate, the rate at...
Wed, 15 Jul, 2020 at 2:35 PM