Past Incidents
The 3rd party service we use to generate shipping labels experienced degraded performance, beginning at 6:23a PDT. A fix was implemented at 7:43a PDT.
Wed, 24 Apr, 2024 at 11:17 AM
The 3rd party service we use to generate shipping labels is experiencing an outage related to downloading labels. They identified the cause at 08:32 PST and...
Thu, 22 Feb, 2024 at 12:21 PM
We are experiencing an unexpected hosting outage, which began ~3:45p ET. We have submitted support requests to our host and are awaiting a response. 4:5...
Tue, 29 Aug, 2023 at 5:22 PM
The service we use to generate shipping rate quotes & labels took longer than usual to respond and timed out in some cases. The outage began ~3:22p and ...
Fri, 4 Aug, 2023 at 3:47 PM
The service we use to generate shipping rate quotes & labels took longer than usual to respond and timed out in some cases for a period of ~23 minutes: ...
Tue, 11 Jul, 2023 at 1:29 PM
We just received word from our payment processor that payments are failing: We'll post an update here once we have more information. Wepay's c...
Tue, 25 Apr, 2023 at 11:45 AM
We just received word from our payment processor that payments are failing: We'll post an update here once we have more information. Wepay'...
Tue, 24 Jan, 2023 at 10:52 AM
On the evening of Sunday, December 11, 2022, we became aware of a system email stuck in an infinite loop, affecting all merchant & grower accounts. ...
Mon, 12 Dec, 2022 at 9:57 AM
WePay has identified a technical issue causing settlement delays for some accounts. Their engineers are actively working to fix the problem.
Mon, 12 Dec, 2022 at 9:32 AM
A temporary email outage occurred on 8/14/2017 and will be resolved by end of 8/15/2017. Any emails sent during this time will be delivered, but may be ...
Mon, 12 Dec, 2022 at 8:42 AM