If you sell hops warehoused at a broker who bills you for shipping charges, you should request reimbursement for these fees from your buyers. This is easy to do via our site and buyers have already agreed to reimburse you. You can Request Reimbursement using the button on the right side of each completed order screen in the My Account > Sold area. Write a short note to the buyer and enter the amount they owe you. Once the buyer pays, those funds will deposit directly to your WePay account. You will be notified when you receive these payments. You can read more about our reimbursement system here.