Shipping
If the seller has enabled expedited shipping, you will see expedited shipping options during checkout; however, keep in mind that order processing does not ...
Tue, 6 Feb, 2024 at 4:29 PM
If the seller shipped you the wrong hop variety/crop year/type, shorted your order, or there's a quality problem, please send them a direct message from...
Thu, 24 Oct, 2024 at 3:19 PM
It's rare, but occasionally a merchant fails to use the buyer's prepaid label. If that happens and you get billed for shipping, you should request r...
Tue, 6 Feb, 2024 at 4:33 PM
We will
create a Purchase Order for you to review and submit to your merchant. This PO
will be accompanied by a prepaid shipping label that the merchant wil...
Wed, 10 Aug, 2022 at 4:56 PM
Yes. Once the order has been picked up by (or dropped off to) the buyer and the prepaid label has been destroyed, just let us know so we can void & refu...
Wed, 10 Aug, 2022 at 4:59 PM
If UPS or FedEx has lost or damaged hops that you purchased on The Lupulin Exchange and you paid for insurance during checkout, please carefully follow the ...
Tue, 23 Apr, 2024 at 10:04 AM
Our system validates your address via the same USPS database that's used by UPS & FedEx. And as you might imagine, we can't purchase shipping la...
Thu, 2 Jun, 2022 at 10:12 AM