Hops are shipped by the seller (or their broker) after your payment has cleared. If your payment is still pending see here. The seller (or their broker) has up to 14 days from the moment you checkout to ship the hops. We will send them plenty of reminders, but if they fail to ship within 14 days, the order is automatically canceled and you will receive a full refund. Please note: It may take your bank a couple of days to post the refund, but the refund is sent as soon as you see transaction status = canceled.
If you have a question about shipment status or tracking info, be sure to contact the seller.