Payments
Payout occurs after an order ships. Visit the Payouts page to see the payout status of each shipped order. Payouts begin processing immediately upon shipmen...
Thu, 1 Feb, 2024 at 7:55 PM
Sometimes order status = verifying funds or payment processing on the order details page. This means a payment has not yet cleared. The amount of time it ta...
Tue, 6 Feb, 2024 at 3:59 PM
Errors during checkout can occur for several reasons. Here are the most common: Your reservation expired because you didn't complete the checkout (en...
Fri, 23 Jun, 2023 at 2:09 PM
There are two known causes for errors when submitting reimbursement requests. The message to the buyer is too long. The maximum length is 400 characters...
Mon, 16 Apr, 2018 at 12:02 PM
No. We do not keep any card information on file. When you enter payment information it goes directly to a major payment processor and our servers never even...
Tue, 9 Jan, 2024 at 12:46 PM
Refunds for international orders are subject to current exchange rate fluctuations. In other words, because currency conversion rates fluctuate, the rate at...
Wed, 15 Jul, 2020 at 2:35 PM
If you got an email like the one below, that's because we stopped using wepay in Feb of 2024. Prior to that, you must have clicked "sell" or &...
Wed, 17 Jul, 2024 at 12:27 PM